Slip and Fall Accidents in Big Box Stores: What Shoppers Need to Know
Injured in a slip and fall at Walmart, Target, or Costco? Learn your rights, steps to take, and how Goidel & Siegel can help you seek fair compensation.

Big box retailers like Walmart, Target, and Costco attract millions of shoppers each year with their vast selections and competitive prices. But with high foot traffic, expansive floor space, and constant inventory movement, these stores also present a significant risk for slip and fall accidents. While most visits are uneventful, when negligence leads to injury, customers have legal rights that deserve attention.
The Scope of the Problem
Slip and fall accidents are a leading cause of injury in retail environments. According to the National Floor Safety Institute (NFSI):
- Falls account for over 8 million emergency room visits annually, representing the leading cause of hospital visits.
- Slip and falls specifically account for over 1 million visits, or about 12% of total falls.
- In retail settings, wet floors, cluttered aisles, and uneven surfaces are among the most common hazards.
Big box stores, due to their size and operational complexity, are particularly vulnerable to these risks. Walmart, for example, has faced thousands of personal injury claims over the years related to slip and fall incidents.
Common Causes of Slip and Falls in Big Box Stores
Slip and fall accidents in stores like Walmart, Target, and Costco often result from:
- Spilled liquids in grocery aisles or food courts
- Wet floors from recent cleaning without proper signage
- Leaking refrigeration units
- Obstructed walkways due to stocking or displays
- Uneven flooring or damaged tiles
- Poor lighting in parking lots or entryways
These hazards can be exacerbated during busy shopping seasons, such as Black Friday or holiday weekends, when staff may be overwhelmed and maintenance overlooked.
Legal Liability: Understanding Premises Responsibility
Under premises liability law, store owners and operators have a legal duty to maintain safe conditions for customers. If a shopper is injured due to a hazardous condition that the store knew about—or should have known about—and failed to correct, the store may be held liable.
To succeed in a slip and fall claim, the injured party must prove:
- The store owed a duty of care to maintain a safe environment.
- The store breached that duty by allowing a dangerous condition to exist.
- The breach caused the injury directly.
- The injury resulted in damages, such as medical bills, lost wages, or pain and suffering.
Real-World Examples
- In 2019, a Florida woman was awarded \$1.3 million after slipping on a wet floor in a Walmart store. The jury found that Walmart failed to place warning signs after mopping.
- Costco has faced multiple lawsuits involving slippery produce areas, where water from misting systems created unsafe walking conditions.
- Target has been sued for poor lighting and uneven flooring in parking lots, leading to falls and injuries.
These cases highlight the importance of proper maintenance and timely hazard mitigation in retail environments.
What to Do If You Slip and Fall in a Big Box Store
If you’re injured in a store due to a slip and fall, taking the right steps can protect your health and legal rights:
1. Seek Medical Attention
Even if injuries seem minor, get evaluated by a healthcare professional. Some injuries, like concussions or internal damage, may not be immediately visible.
2. Report the Incident
Notify store management immediately and request that an incident report be filed. Ask for a copy if possible.
3. Document the Scene
Take photos or videos of the hazard, your injuries, and the surrounding area. If there were no warning signs, capture that as well.
4. Collect Witness Information
If anyone saw the fall, get their contact details. Witness statements can be crucial in proving negligence.
5. Preserve Evidence
Keep the clothing and shoes you were wearing, as they may be relevant to your case.
6. Consult a Personal Injury Attorney
An experienced attorney can help determine whether you have a viable claim and guide you through the legal process.
Statistics on Retail Slip and Fall Claims
While exact numbers vary by source, here are some notable statistics:
- Walmart reportedly faces over 5,000 slip and fall claims annually.
- The average settlement for a retail slip and fall case ranges from \$15,000 to \$45,000, depending on the severity of the injury.
- Severe cases involving surgery or long-term disability can result in six-figure settlements or jury awards.
These figures underscore the importance of pursuing a claim when negligence is involved.
Conclusion
Slip and fall accidents in big box stores are more than just minor mishaps—they can lead to serious injuries and long-term consequences. Retailers like Walmart, Target, and Costco have a legal obligation to keep their premises safe for customers. When they fail to do so, injured individuals have the right to seek compensation.
By understanding the risks, knowing what steps to take after an accident, and consulting legal professionals, victims can protect their rights and hold negligent parties accountable. Whether it’s a wet floor or a poorly lit parking lot, safety should never be compromised in the name of convenience or profit.
If you or someone you know have been injured by a slip and fall at any one of these big box stores contact the law firm of Goidel & Siegel today for a free consultation.